All of our quotations are based on complete clearances. If an item or items are not to be removed then this must be agreed beforehand. We offer a complete interior clean as standard after completion, and will ensure the property will be clean .
Our honesty and integrity is of paramount importance to us, and if we find anything we feel is either valuable or sentimental, it will be reported to you and forwarded to you, immediately and securely.
We reserve the right to make an extra charge for unforeseen extra work or undivulged issues whilst clearance is taking place, although our committed staff will ensure that work is completed with dedication and no fuss. Please see out terms and conditions / FAQs for further details.
Once clearance is complete, your property immediately belongs to House Sparrow. This is effectively to ensure that you have instructed us to clear, recycle and dispose of your goods in a professional manner. It is our responsibility that no laws, regulations or environmental issues have been contravened. You will receive confirmation in writing and can request evidence that this has been carried out as standard.